Required skills

welldeveloped communication skills to

liaise with others share information using questioning and active listening as required

use language and concepts appropriate to cultural differences

numeracy and IT skills to

perform calculations related to superannuation fund data

access and update account records electronically

use appropriate software such as word processors spreadsheets and databases superannuation specific software accounting systems

use internet information

welldeveloped literacy skills to

prepare business reports

read and interpret documentation from a variety of sources and record and consolidate related information

interpersonal skills to relate effectively within a team environment

organisational skills including the ability to plan and sequence work

high level analytical and interpretative skills

decision making and problem solving skills

change management skills to integrate new information and procedure

Required knowledge

circumstances in which advice should be sought

compliance responsibilities for fund administrators

features and obligations of trusts

features compliance and reporting requirements of the Superannuation Industry Supervision SIS Act Tax Act and other relevant legislation

fraud deterrence practices

industry information sources on compliance changes

organisation procedures and guidelines

organisation quality assurance practices

taxation return requirements

legal implications of trust deeds and contracts

Privacy Act obligations

procedure for obtaining information on financial transactions lost member records surcharge contributions and benefits

professional conduct standards such as those covering disclosure insider trading false and misleading conduct

relationship between actuaryauditor and trustee under SIS

relationship between duties rights powers liabilities and remedies

requirements and procedure for preparing statutory reports and taxation returns

role rights and responsibilities of trustees in compliance

timeframe requirements for compliance reports

timing requirements for the lodgement of statutory reports

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to

understand the roles of compliance bodies and provide compliance reports in a timely manner

provide support to ensure compliance requirements and understand the consequences of noncompliance

prepare documentation according to compliance requirements

prepare member communications according to compliance requirements

prepare information for statutory returns

identify new compliance requirements and integrate them into work practices

Context of and specific resources for assessment

Assessment must ensure

competency is demonstrated in the context of the work environment and conditions specified in the range statement either in a relevant workplace or a closely simulated work environment

access to and the use of a range of common office equipment technology software and consumables

access to organisation financial records

access to organisational policies and procedures

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples in combination are appropriate for this unit

evaluating an integrated activity which combines the elements of competency for the unit or a cluster of related units of competency

observing processes and procedures in workplaces

verbal or written questioning on underpinning knowledge and skills

evaluating samples of work

accessing and validating third party reports

setting and reviewing workplace business simulations or scenarios

Guidance information for assessment

Legislation and regulations determining compliance may include, as amended:

Statutory returns may include:

Requirements for taxation returns and statutory reports may include: